Maersk surprised all freight forwarder companies with its new digital transformation strategy that replaced traditional method.

This new technology exposed all error issues by traditional system to the delivery process.

Nowadays, all other major companies such as CMA-CGM, HAPAG LOYD, MSC, ONE LINE, and COSCO started to produce compatible strategy to be more up to date in digital transition and reduce unexpected errors from traditional method.nHow digital transition helps freight forwarder companies?

There are three different departments involved in each freight request, which are: sales, finance and operation. In traditional methodology each of these departments are working in a separate data transition strategy and sometimes felt to a competition with each other. Applied different strategy in each department is resulting some difficulties and issues in updating process of data sheets.

Other key element of each progress is time. Having all data information in each department at the same time is one of the big challenges that each freight forwarder company is facing. To have a compatible and free error process, companies need to avoid any additional time consumption in transferring data from one department to the others.

Accessibility of process record in any time and any where in the world that client requires is other challenge of companies. No matter client is locating in which country or area or also what time of a day client wants the progress report, freight forwarder companies should prepare the proper record for their customer to provide the best and compatible service for clients. Arranging this report is a big challenge in traditional method of work, which sometimes requires more time to preparation.

Digital transformation is helping the companies not only to prevent the human error that result of transferring data sheets but also to emplace a single strategy for all departments to work as a team. Moreover, due to having all data in cloud, system will generate a unique code for each client that can use for verification and final process action.

For example, when a sales request comes to the company, sales department is gathering all information required and generates a unique code then submits the request to the other departments. At the same time all department will receive required data and prepare all actions that needed. In this case other than time that will save, human error also will be reduced. Additionally with having unique code clients are free to monitor and do the final action any time and from anywhere that necessary. Having such unique code in cloud helps to prevent any printing and reduce paper works.

What is the cost of using digital transition strategy?

In traditional method, companies are required to have computer software to work and need one off cost base on number of users with monthly or yearly supporting contract. As technology grow up, software also change and need to be modified which may impact of more cost for company. In the other hand this software is working within the company and any changes from a sister company or from main shipment company need to adjust in software, which sometimes have cost and time implication. But while, digital system is working in a cloud area, then always all data is up to dated for all involved companies at the same time without any additional cost for users. In this case, companies are requesting to just pay monthly subscription fees, which is more lower than traditional way.

However, small companies may have two issues. First, they need to modify their system to the big freight forwarder companies such as Maersk or others. Second, providing digital transition method just for their company may be costly and is not acceptable for companies. So Frigian platform is coming to help them to provide best and easy service to cover these issues and more for better and compatible work place.