Instant Online Support with Shiptier: Quick and Effective Solutions Just a Click Away

In the evolving world of technology, fast and effective customer support is an integral part of a successful business. Shiptier, acting with this understanding, offers its users instant online support just a click away. This innovative approach increases customer satisfaction while ensuring potential problems are quickly resolved.

Instant Online Support

Shiptier's online support feature helps users instantly resolve the issues they encounter. Our users can reach our support team by using the Feedback button on our platform and submit their requests as Suggestion, Warning, or Critical, receiving real-time assistance when needed. This process improves the customer experience and minimizes disruptions in business operations.

Detailed Assistance with Screen Sharing

Shiptier provides a detailed and understandable support experience by offering a screen sharing feature that can be used without installation. Thus, our support team can see users' screens and solve problems step by step. This interactive approach ensures faster and more effective problem resolution.

Quick Problem Resolution

Thanks to online meetings and screen sharing, Shiptier users can quickly find solutions to any technical issues or usage difficulties. These features save our users time and help maintain business continuity.

Shiptier Always by Your Side

At Shiptier, we not only provide a superior CRM solution but also stand by our customers every step of the way with instant online support and screen sharing. This approach ensures that our customers use Shiptier most efficiently while providing quick and effective solutions in case of any problems.

Support with Assistant Videos

In the Shiptier SaaS application, you can get instant support at any point you get stuck with the 29 assistant videos integrated into the application.